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Appointments are mandatory for all passport, Consular Reports of Birth Abroad, death reporting, renunciation of U.S. citizenship, social security, and additional visa pages services. Appointments are not needed for notary services, which are offered only during certain times

If you are more than 30 minutes late for your appointment, you will be asked to schedule a new appointment so that we can attend to clients who arrived on time. Please note that you should account for security screening and parking when you plan your trip to the Consulate.

Please note that we have made significant changes to our appointment processes for a number of services. Please choose the appropriate link in the box below and follow the directions provided.

Please Click on the Link For the Service You Require 

Reports of Birth Abroad and First Time Passports

Passport Renewals and Additional Passport Pages

Social Security and other Federal Benefits

Notarial Services

For Emergency appointments, please visit our page here.

Residents of the West Bank                                                                     If you are unable to obtain a permit from the Government of Israel to enter Jerusalem to visit our office should visit our website

Residents of Gaza                                                                         Please e-mail or call us to make special arrangements to receive consular services.

Pending Cases                                                                                          If the consul asked you to submit additional documentation, please follow the instruction sheet given to you during your interview.  An appointment is not required to drop off additional documents at our office between on Mondays and Wednesdays from 8:30-9:30am.

Visa Inquiries                                                                                          Do not book an appointment with the ACS Unit to discuss immigrant or nonimmigrant visa applications of friends or relatives as the ACS Unit has no authority over visa cases and because the Visa Unit will not meet with you. The Visa Unit only accepts inquiries by e-mail, not in person. For information on how to contact the Visa Unit, please review its web page.

Browser Compatibility                                                                        Some users have reported that the Firefox browser does not work properly with our scheduling website; we recommend that you use a different browser. 

Important Note for American Citizens

  • Please exercise caution if you plan on using a third party such as a travel agent or appointment facilitator to schedule your appointment for American Citizen Services.

    It has come to our attention that some dishonest individuals have cancelled or changed appointments after scheduling them for their customers in order to "double book" the appointment for other customers.

    We print out a current appointment schedule every morning. If your travel agent/appointment facilitator has cancelled your appointment in order to offer it to someone else, we will not be able to honor your appointment, as it will no longer appear in our system.

    While working with travel agents/appointment facilitators is within your right, it is NOT recommended by our staff.

    Scheduling your own appointment is simple and only takes a few minutes. Before paying someone, try it yourself.

Emergency Passport Video

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