Contact Us - Visa Section
Before contacting us, please review our website and our Frequently Asked Questions section for Nonimmigrant Visas and Immigrant Visas. If your question can be answered by our website, we will simply refer you to the online material in our response.
If you have an inquiry regarding your visa case, please send an email to the appropriate email address below, and include as many details as possible (name, date of birth, passport number, immigrant visa case number, etc) to help us respond to you quickly.
For Nonimmigrant visa inquiries: jerusalemvisa@state.gov
For Immigrant visa inquiries: jerusalemiv@state.gov
Street Address: U.S. Consulate General, Consular Section, 27 Nablus Road, Jerusalem 94190
Mailing Address: P.O. Box 290, Jerusalem 91002
Fax: (972) (0)2-628-5455
The Visa Section does not receive inquiries by telephone. Also, please do not call the American Citizen Services Section about Visa matters; they will simply refer you to the content on this page.
Please see the following link for details on scheduling an emergency appointment for a Nonimmigrant Visa.
Appointments for Nonimmigrant Visas are ONLY made through the VisaPoint website.