Serving U.S. Citizens in Jerusalem, the West Bank and Gaza

The American Citizen Services Unit of U.S. Consulate General Jerusalem provides information and assistance to U.S. citizens in Jerusalem, the West Bank, and Gaza.  U.S. citizens visiting or residing in Israel are served by the U.S. Embassy in Tel Aviv.

Over 80,000 registered U.S. citizens reside in the areas covered by the Consulate.  We are committed to serving all U.S. citizens as efficiently and promptly as possible, and we are constantly working to streamline our processes to make your visit to the Consular Section pleasant and smooth.

U.S. citizens may obtain the following services from our Consular Section:

• Information. We provide information on travelling and living in the area, security threats, and voting overseas.  We encourage U.S. citizens living in or visiting Jerusalem, the West Bank, or Gaza to register with the Consular Section online to receive important updates.  For details, click here.
• Reporting a Birth. Children born abroad to a U.S. citizen parent or parents may have a claim to U.S. citizenship. For more information on registering a child's birth, please review our guidance on applying for a Consular Report of Birth Abroad.
• Passport Services. U.S. citizens may apply for first-time passports, renew passports, and replace damaged, lost, or stolen passports at the Consular Section. We also can insert additional visa pages in a valid passport. For more information on the passport services offered at the Consular Section, please click here.
• Other Public Services. Our website provides links to U.S. government agencies dealing with a variety of issues of interest to U.S. citizens residing abroad.
• Travel to Israel, the West Bank, and Gaza. We make every effort to provide current information to U.S. citizens on local regulations governing entry and exit into Israel, the West Bank, and Gaza. For further information on border crossings and denial-of-entry issues, click here.
• Medical Information and Legal Resources. U.S. citizens travelling or living abroad may require the services of a doctor or attorney during their stay. The Consulate maintains a list of local doctors and lawyers for reference.
• Federal Benefits. The Federal Benefits Unit provides assistance related to benefits provided by Social Security and other U.S. Government entities.
• Reporting a Death. The Consular Section assists those needing to register the death of a U.S. citizen abroad. If you require such assistance, please click here. Emergency Services.  We assist U.S. citizens who have been arrested, are victims of crime, or need other assistance.  To request assistance, please contact us.