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Contact Us - Visa Section

Before contacting us, please review our website and our Frequently Asked Questions section for Nonimmigrant Visas and Immigrant Visas.  If the answer to your question is on our website, we will simply refer you to the online material in our response. 

If you have an inquiry regarding your visa case, please send an e-mail to the appropriate address below and include as many details as possible (name, date of birth, passport number, immigrant visa case number, etc) to help us respond to you quickly.

For nonimmigrant visa inquiries:

For immigrant visa inquiries:

Street Address:

U.S. Consulate General, Consular Section, 14 David Flusser, Jerusalem 93392 (Near the Diplomat Hotel and the Caprice Diamond Center).  Location via Google Maps

Parking is available at the consulate.

From East Jerusalem: Take bus route #3 from Damascus Gate.

From West Jerusalem: Take bus route #7 or #8.

Mailing Address: P.O. Box 290, Jerusalem 91002

Fax: (972) (0)2-630-4017

The Visa Section does not receive inquiries by telephone.  However, if you have questions about the visa application process, please contact the call center (local: 02-5677833; U.S.-based: 703-439-2344). 

To schedule your nonimmigrant visa interview, please go to this website or call 02-5677833 (from Jerusalem, West Bank or Gaza) or 703-439-2344 (from the U.S.).  You may also schedule your appointment via SKYPE (Number: 753813; Name: USvisajerusalem).

Please see the following link for details on scheduling an emergency appointment for a nonimmigrant visa.